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embedded images missing from report

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SafeTinspector

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Posts:

26/08/2010 00:58

The module seems to work well for running the report, and the data is there and correct.The layout also looks correct, though it is clear I need to clean it up.

The embedded images, however, fail to display and show only broken content boxes. If I right-click and view the properties of the missing graphic I see this as the URL:

http://www.safetinspector.com/DesktopModules/Aricie.CrystalReportViewer/CrystalImageHandler.aspx?dynamicimage=cr_tmp_image_a9e5be4b-bca2-4d1c-9447-d4f37d7baeaf.png

I have also looked at the c:\windows\system32\LogFiles\W3C[..]\ex[..].log file and found these entries:

2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /DesktopModules/Aricie.CrystalReportViewer/ReportViewer.aspx mid=428&itemId=0&tabid=85 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 200 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/crviewer/crv.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/language/en/labels.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/prompting/js/promptengine_strings_en.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/crviewer/strings_en.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/language/en_US/labels.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 3
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/prompting/js/promptengine_strings_en_US.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 2
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/crviewer/strings_en_US.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 2
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/allInOne.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogframetopbottom.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogframeleftright.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/wait01.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogframe.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogtitle.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogelements.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/transp.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/language/en-US/labels.js - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 3
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/crviewer/images/style.css - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /DesktopModules/Aricie.CrystalReportViewer/CrystalImageHandler.aspx dynamicimage=cr_tmp_image_4f1d2e1d-39de-4192-91b5-fe808719d1c1.png 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /DesktopModules/Aricie.CrystalReportViewer/CrystalImageHandler.aspx dynamicimage=cr_tmp_image_1c8c71c8-99d3-4190-befd-4facffcceb52.png 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /DesktopModules/Aricie.CrystalReportViewer/CrystalImageHandler.aspx dynamicimage=cr_tmp_image_4323aafc-de4e-45d3-8265-405716ac2062.png 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /DesktopModules/Aricie.CrystalReportViewer/CrystalImageHandler.aspx dynamicimage=cr_tmp_image_591e685b-4b0f-4709-84ac-f78bfaf1d73c.png 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /DesktopModules/Aricie.CrystalReportViewer/CrystalImageHandler.aspx dynamicimage=cr_tmp_image_f8761bac-b27b-42de-88dd-b3eb02dde2db.png 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /DesktopModules/Aricie.CrystalReportViewer/CrystalImageHandler.aspx dynamicimage=cr_tmp_image_9209304e-bd85-4e9d-a351-c77765648192.png 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 404 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/resizepattern.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/transp.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/menus.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/crviewer/images/plus.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/tabs.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/button.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogframeleftright.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/empty.html - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogframetopbottom.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogelements.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0
2010-08-25 21:43:02 W3SVC1754649193 127.0.0.1 GET /aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/images/skin_standard/dialogframe.gif - 80 - 127.0.0.1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729) 304 0 0

 Here is a screenshot of the resulting report window:

Report screenshot

Here is what it looks like when opened in Crystal Reports on the same server:

Report from CR

Any ideas?

Deleted User

New Member

Posts:

26/08/2010 10:19

 Hi,

Can you try to edit your web.config and at the section <httpHandlers>,

add : <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />

SafeTinspector

New Member

Posts:

26/08/2010 15:18

Well, that helped! Now the regular embedded graphics appear properly, but the tables are still MIA.

If you look at my original post I show that there should be a pie chart in the box there in the middle. Any ideas on that one?

no table

Deleted User

New Member

Posts:

27/08/2010 10:37

Can you send us a link to view the report ?

SafeTinspector

New Member

Posts:

27/08/2010 19:53

Turned out the charting DLL was not registered or was missing after reinstalling Crystal Reports (a step I did immediately prior to getting your web.config fix)

So now the chart is appearing as well....

but i have another problem. :(

I will post a new thread as it seems unrelated to this one, so thanks for the web.config entry correction.

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