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Registration success but not able to login

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hsfobpap











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    Hi,

       We created a DNN registrtion page using SimpleSignIn.
    Added the necessary controls and started doing some testing.
    We are getting the following message after a user registers.

    "Thank you for visiting our website. We will answer your demand shortly.
    Your user account was created successfully:.

      An email is also sent to the registered user.
    But when we try to login to DNN, it says the user is NOT in the system.
    What is happening ..?

    Is there any settings that I am missing ?
    Does it create any log ..?

      The user documentation doesn't mention about these messages and when or
    how to debug these issues..

    With Regards
    Ajit



    Stéphane TETARD











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      Hi,

      We'll take a look at your issue but I have some questions :

      • which registration mode is set on your portal ? public, private or verified
      • did you verify that corresponding user is not present in your portal users list ? by menu Admin - Users, you could verify if user exist or not.

      If user received a registration email, I think you configured registration form with email field and enabled registration correctly. Note that user can't register several times with the same login (username or email depending on your settings).

      Regards,



      hsfobpap











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        Stephane,

           Our registration mode is set to publlic.

        Yes..We received the registration email also...We checked the DNN database..User is created there also..

        Is there any reasons why DNN is still not allowing the user to login ..?

        We are using DNN Community Edition 5.2.3.

        With Regards

        Ajit

         

          



        Deleted User











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          Hello Ajit,

          What's custom fields did you create for the registration ? 
          The username you use to login on your website is correct ? (You can check that in the database with the value of the columns "Username" in the Users table, you must use the same value for login)

          Best regards,
          Célian
          Aricie Team



          hsfobpap











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            Hi Celian,

              Thanks for responding.

            We are using just the standard User name and Email fields.

            Of course the password and Conform password fields got added.

            We checked the Username field of Users table. The new user name exists.

            In fact, the email that we got had the user name and password( same what we entered).

            Is there any way to verify the password ..?

            With Regards

            Ajit

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