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Support for PNG files?

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Dale Warner

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4/30/2012 11:24 PM

I have version 1.3.16 installed. when I select a .PNG file as a map, then Save and Return, no image is displayed. If I switch back to JPG, all works fine. We need the transparency of .PNG. Any suggestions?

Deleted User

New Member

Posts:

5/9/2012 5:37 PM

Hello Dale,

Regarding the PNG transparency problem, we found and corrected it in version 1.03.16.

We sent you the 1.03.17 version by mail and will make it available for download very soon on our website.

Do not hesitate to come back to us if you have any problem with this new version.

Regards.

Dale Warner

New Member

Posts:

5/9/2012 7:23 PM

This update did not resolve the issue.

Deleted User

New Member

Posts:

5/10/2012 6:18 PM

Hello again Dale,

Thanks to the credentials on your website, we managed to track down the problem, which is now corrected. It looks like the version of IIS you're using is at the root of the problem for png files. In order to confirm this, could you tell us what version of IIS you're using and what .net framework your website is running under.

Thanks for your feedback.
Regards.

Dale Warner

New Member

Posts:

5/10/2012 6:30 PM

Our DEV system that you were on is IIS version 6, running .NET 2.0.50727.

Our Production system, which didn't work with the .16 version and was not tested with the .17 version of HtmlMapMaker, is running IIS version 7 with the same .NET 2.0.50727.

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